Refund and Returns Policy

Skincare Products: All Sales Final

All Eva Taub skincare product purchases are final. Because these are cosmetic and personal care items that come into direct contact with the skin, we are unable to accept returns, exchanges, or offer refunds once an order has shipped — even if the product is unopened. This is standard practice across the skincare and cosmetics industry, for the health and safety of every customer.

If your order arrives damaged, defective, or if we shipped you the wrong item, please contact us at evataubskincare@gmail.com within 7 days of delivery with your order number and a photo of the issue, and we will make it right.

The Eva Taub Academy: All Enrollments Final

Enrollment in the Eva Taub Academy is final and non-refundable. Because enrollment grants immediate, full access to the entire course — every unit, lesson, video, and downloadable resource — from the moment of purchase, we are unable to offer refunds once you have enrolled.

If you experience a genuine technical problem accessing your course (for example, a payment was charged but enrollment did not activate), please contact us at evataubskincare@gmail.com and we will resolve it promptly.

Questions Before You Buy

Because all purchases are final, we encourage you to reach out with any questions before placing your order. You can request a consultation or email us directly at evataubskincare@gmail.com — we’re glad to help you choose the right product or make sure the Academy is the right fit before you enroll.